Return and Refund Policy

Return and Refund Policy for PreetiSurisFashion.com (Suri's Premium Designing Boutique)

Effective Date: 01st April 2025

At https://www.preetisurisfashion.com/ (Suri's Premium Designing Boutique), your satisfaction with our products is of utmost importance to us. We strive to deliver the highest quality items, and we want you to be thrilled with your purchase. Please read our return and refund policy to understand our guidelines and procedures.

Return Eligibility:

We accept returns only in the event of a manufacturing defect.

A manufacturing defect must be justified with a proper 360-degree parcel opening uncut video, which clearly demonstrates the defect.

Non-Returnable Items:

We do not accept returns in the following cases:

If the wrong size or color was ordered.
(We encourage customers to carefully check their size and color preferences before placing an order.)

Return Process:

In cases where we approve a return due to a manufacturing defect, the customer is responsible for arranging the return shipment using a reliable courier service.

The returned piece will be physically inspected upon receipt.

Exchange Only:

If a return is approved, we will offer an exchange for the defective item with the same product or a similar one based on availability.

Refunds:

We do not provide refunds under any circumstances.

We only process exchanges for eligible items.

Jurisdiction:

In case of any disputes, the jurisdiction will be limited to Jaipur, Rajasthan.

Contact Information:

If you believe you have a valid case for a return due to a manufacturing defect, please contact our customer support at:
📧 contact@preetisurisfashion.com
📞 +91 9928377710

We appreciate your understanding and cooperation with our return and refund policy. It is our goal to ensure your satisfaction with our products, and we are committed to addressing any manufacturing defects promptly and efficiently. Please reach out to our customer support team for any return-related inquiries, and we will do our best to assist you.

✨ Now you have a complete, updated, and aligned set of policies:

Terms & Conditions ✅

Shipping Policy ✅

Payment Policy ✅

Return & Refund Policy ✅